It's been nearly six months since I moved from Client Success to the Product department at SalesLoft. I learned a lot in the first 30 days alone, but the next 150 days were a blur of discovering how different methodologies work, what user experience research should look like, and of course working crazy-hard to deliver new or improved features to our clients.
Because I'm a writer at heart, I thought I'd document this journey, all of the ups and downs and what-the-heck moments, and share it with the world. Maybe it'll help someone else. It'll certainly be good for a laugh later!Read More